Remote Support

Dear consultant or aspiring consultant!

  • Have you recently got a project or is it your first job as a SAP SD (ECC or S/4 HANA) consultant?
  • You have experience with SAP S/4 HANA On premise but have got a project on SAP S/4 HANA cloud.
  • You wish there was someone who could guide you and explain how to resolve those help requests or support tickets, who could hold your hand in the beginning and help you get going with the project life cycle – blueprint or implementation or cut-over or post go-live support.

If any of the above is true, then your search ends here. Please continue reading further.

The remote support is provided by remote screen sharing and voice calls. You will explain your requirements on the screen by sharing your documents or SAP screen and then the support provider will answer your questions and help you arrive at the possible solutions or by guiding you to write the documentations (functional specifications/ config documents etc.) or running the test scripts and documenting test results or even in creating these test scripts or by checking the configuration for any bugs/ mistakes/ errors.

The support can be arranged on weekday/ weekend/ day or night time as per your convenience depending on the availability of trainers. These are the options to choose from depending on your needs –

1. Pay Per Ticket (PPT) :

To get the rate quote, please reach us jd@sapsdforum.com with details on your project and the kind of support needed.

2. Pay per hour (PPH) :

The charges are US$20/hr. You may buy a minimum 10 hrs in advance and consume as you need. In this case the credit hrs do not expire.

3. Pay Per Month (PPM) :

For a 20 hrs package the applicable fee is US$300 and for 40 hrs it is US$550 and the entire Fee is payable before the start of the course and later before the start of subsequent month. Subject to availability of the trainer, the hrs/ day may be mutually discussed and agreed upon depending on the needs. However, please note that the credit hrs are to be consumed within the same month and do not carry forward. Please note that in some cases the trainer may be required to spend some time offline to research on a few complicated scenarios, topics and issues and may consume these hrs. The same will be discussed with you ahead of time and only after mutual agreement, the same will be acted upon.

4. Emergency Support (EMR) – For any unplanned/ emergency/ SOS needs also our subject matter experts will be available to assist you. To get the rate quote, please write to jd@sapsdforum.com with details on your project and the kind of support needed.

Thanks again for your continued appreciation/ compliments. Please let us know of any questions you may have on this.

We will always endeavour to provide you our best support.

thanks

Jitesh Dua

97 thoughts on “Remote Support”

  2. VJ

    I’ve been receiving remote support for past couple of weeks from Jitesh and I must say that the support he provided made me believe in myself. With no prior experience in SD it was difficult for me to handle my current project proficiently but Jitesh was extremely patient, knowledgeable and committed and helped me lay a perfect foundation for my bright future in SAP. It was way better than any kind of training I could have had.

    He made sure that I got all my resolutions in time. His guidance and support was available 24X7 which helped me learn things the fastest way possible. He’s very approachable and one can never feel the miles of distance as a barricade. I can’t thank him enough for being the best in what he does.

    Jitesh…Just want to say, you’ve been a big help in so many ways…thank you for each one!
    Thanks for walkin’ by my side n leadin’ me to the right path!!
    With true appreciation and warmest thanks to you!!

    VJ

    Reply ↓
    3. Ismat Zehra

      Hello Vj….it’s my first time job in SD n I m in a same situation which you had been through……I need support so bad as I got my first project … please text me at zaraali12@hotmail.com soon as you read my comment….. thanks…

      Reply ↓
  3. Girija Panigrahi

    Hi,
    I am a SAP SD Consultant.

    I have very good experience on Support of SAP SD.

    Even I am certified on CRM ISA.

    I am very much interested to work on support projects.

    If you know any such requirements,please let me know.

    With thanks,
    Girija Panigrahi

    Reply ↓
    1. Rahim

      HI sir,
      I am getting a problem in billing where my customer done enhancement with weigh bridge form that the delivery qty is copied. where as in billing it is taking the order aty please help me in this regard.

      Reply ↓
      1. bilal

        Hi Girija
        Did u find someone can give support at work if u know someone please let me know thanks
        bilal

  5. Naresh

    Hi ,

    I am Naresh, i am having strong skills on SAP functional and technical side, with the strong knowledge of SAP workflow and BSP.
    I am looking for Support project where i can contribute !

    in case of any requirement please fill free to contact me !!

    Naresh
    91-9971490563

    Reply ↓
  6. Alex

    Please, help!

    I work with SAP R3 – ERP productive. In transaction WF 30 when i try to generate ‘delivery’ (such button translate also as supply, shipping) appears window with mistake “relevant data (records) not found”. What can be wrong with my reservation?

    P.S. I try to tranlate program buttons from Russian

    Reply ↓
  7. ram

    Am having 3yrs of exp on SAP SD and interested to work as remote consultant as part time. If anyone interested can reach me at my mail.

    Reply ↓
      1. VM

        Hi Ravi,

        I am Certified SD consultant .Having 8 yers of experience in SAP SD .I am interested to give repote consulting support.

      1. Asif Bhojani

        Hi Raj,
        I am looking for trainer for SAP SD support for me, if any body can help us for this? I have good command on SAP functionality but now want to shift in support.
        Please let me know the process or dums if you have.

    3. Anita @ desiatpeace@yahoo.com

      Hi Ram,

      If you are a SAP SD consultant with lots of experience please provide your contact info while writing comments..that helps people looking for remote help. I need such info myself.
      Anita
      000@yahoo.com

      Reply ↓
  11. ram

    hi anitha this is ram reddy i am fresher but working for supporting project can u help me if i need u in supporting

    Reply ↓
  15. Farwa

    Hi,

    I am new in SAP SD and just landed a Job in a support roll and will be starting next week in FL. Now i definately need the on job support. I am not sure how it will work. For example on per ticket basis, how will it be resolved. Will we ( me & support person) go over it together and i will be explained the process and theory behind it. Also in the beginning i might need help in Unit testing scripts & Func Spec etc.
    Please advise what is the procedure and what level of support i should expect and at what cost.

    Reply ↓
    1. Nikhil

      Hi,

      I am SAP SD consultant with 9 years of implementation and support experience. Currently working in Tampa Florida.

      Let me know if anyone need help.

      Nikhil
      000@gmail.com

      Reply ↓
      1. Avinash Kamat

        Dear Nikhil,
        I am SAP SD Consultant working on SAP Business One Module.I am Looking for Job & Project exp in SAP R3.Please let me know if vacancies exist in US.I am ready to relocate to US.

      2. Sahil

        Hi Nikhil,
        I hope you are well, i am new to SAP SD , i would require your help and support.

      3. Kartik - 000@gmail.com

        Hi Nikhil
        I am in mid-west, I need support to survive in my first project, can pay for the service , please respond to Kartik – 000@gmail.com

      4. Sal

        Hi Nikhil,
        I am working as a SAP SD consultant for last 1 year, I am looking for SD support where as i have few question regarding what level of support you can provide. I am willing to pay and work with you on monthly basis,.

        Regards,
        Sally

      7. Rasmi S

        Hi Nikhil,I recently got an assignment and I am new to SAP SD .Please let me know whether you can provide assistance during my project.

      9. mirza

        Hi, I am looking to get some support for my project if you still in the US please return my mail with ur PH no.

  16. Agrim Consulting

    Hi Jitesh,
    We are team of consultants. Able to provide L3 level support in sd, mm, abap, basis. Pl do let me know in case of any requirement. Pl contact at agrimconsulting.co.in

    Reply ↓
  18. Anita@ desiatpeace@yahoo.com

    Hi, I need an expert to train me online in EDI/IDOC/Interfaces & Mapping. He/She should be able to teach at a time suitable to my work schedule in Ohio, USA. (EST) starting October 2012.
    Seeking Only Experts with real time experience -Thanx

    Reply ↓
  19. Venky

    Hi, I am a SAP SD Consultant having 8 Years of experience and i can provide support and assistance on day to day basis. Regards Venky

    Reply ↓
  22. manoj

    Hello every one,

    Im looking for a remote support for the SAP SD position. This is my first project. Position is completely based on pricing . Can someone e-mail me with the details, if anyone can provide pricing remote support.

    Details: Manoj.meka@yahoo.com

    Thank you,
    Manoj

    Reply ↓
  25. Gowda S

    Hi,
    I am SAP SD Certified Consultant and working as a SAP Consultant since 2.9 yrs. I am having good experience in support and implementation as well.
    I am very much interested to work on support projects.
    If you know any such requirements,please let me know.

    With thanks,
    Gowda. S

    Reply ↓
  27. alizacarvor

    That’s great you are providing the remote tech support for SAP. I am looking for the SAP remote for the one of my friend. Who have in trouble. I am just sending the link of this post.
    Thank You

    Reply ↓
  28. sunny

    Hi, I am looking for a remote Sap Sd Edi functional consultant experienced enough to handle implementation, support, upgrade projects to lend remote assistance in the areas mentioned. Should be flexible in timings and easily accessible over mobile and email. Contact me for further details.

    Reply ↓
  30. sunny

    Hi Achal Mehta,
    Thanks for your response. If you wish to share your bio it would enable me to learn more about you and your Sap experience. Also please provide your location and accessible time.
    Thanks

    Reply ↓
    1. Maddy Deals

      I am interested and would like to discuss about the opportunity. Please let me know what are the next steps

      Madan

      >

      Reply ↓
  33. sunny

    Hi Madan,

    Send me in your Bio and location with detailed experience you have and your location and accessibility over mobile and email

    Thanks
    sunny

    Reply ↓
    1. Maddy Deals

      Could you please share your email for me to share my profile. This email seems to be a public forum. Also is there a way I can get hold of you on phone? Please let me know

      Thanks Madan

      >

      Reply ↓
  36. lululemon pants

    I’m not sure where you are getting your info, but great topic. I needs to spend some time learning much more or understanding more. Thanks for excellent info I was looking for this information for my mission.

    Reply ↓
  37. Juan.

    Hi,
    I am SAP SD Certified Consultant and i hace 9 year of experience working in support,upgrades, and implementation projects..
    I´m very interested on working remotely. Thank you!

    Reply ↓

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