Hello!
Have you recently got a project or is it your first job as a SAP consultant? You wish there was someone who could guide you and explain how to resolve those help requests or support tickets, who could hold your hand in the beginning and help you get going. This page is exactly for you.
The remote support is provided by screen sharing and voice calls. You will explain your requirements on the screen by sharing your documents or SAP screen and then the support provider will answer your questions and help you arrive at the possible solutions or by guiding you to write the documentations (functional specifications/ config documents etc.) or running the test scripts and documenting test results or even in creating these test scripts or by checking the configuration for any bugs/ mistakes/ errors.
You have the following optionsto choose from depending on your needs -
1. Pay Per Ticket (PPT) – The charges will vary from USD30,- (INR 1500/-) to USD100,-(INR 5000/-) per ticket depending on the complexity/urgency of tickets. The price quote could be obtained by sending the issue log.
2. Pay per hour (PPH) – The charges are fixed at USD 100,- (Or INR 5000/-) per hour. The minimum unit will be one hr. Even if the session is held for 10 minutes, one hr will be charged. Similarly, for an hour and 10 minutes, 2 hrs will be charged.
3. Pay Per Month (PPM) – The charges vary depending on the number of hours needed per day. For 2hrs/day support, the charges are USD3200,- (INR 160k/month) and for 1 hr/day, the charges are USD 1600,-(INR 80k)/month.
4. Emergency Support – For any unplanned/ emergency/ SOS needs, the same could be possible @ US200/hr depending on the availablilty of support providers.
Thanks again for your support and please let me know of any questions you may have on this at jd@sapsdforum.com. I will continue to provide you my best support.
thanks
Jitesh
September 1, 2008 at 8:43 am
hi . no doubts
September 4, 2008 at 10:09 pm
I’ve been receiving remote support for past couple of weeks from Jitesh and I must say that the support he provided made me believe in myself. With no prior experience in SD it was difficult for me to handle my current project proficiently but Jitesh was extremely patient, knowledgeable and committed and helped me lay a perfect foundation for my bright future in SAP. It was way better than any kind of training I could have had.
He made sure that I got all my resolutions in time. His guidance and support was available 24X7 which helped me learn things the fastest way possible. He’s very approachable and one can never feel the miles of distance as a barricade. I can’t thank him enough for being the best in what he does.
Jitesh…Just want to say, you’ve been a big help in so many ways…thank you for each one!
Thanks for walkin’ by my side n leadin’ me to the right path!!
With true appreciation and warmest thanks to you!!
VJ
January 22, 2009 at 8:46 pm
Hi,
I am a SAP SD Consultant.
I have very good experience on Support of SAP SD.
Even I am certified on CRM ISA.
I am very much interested to work on support projects.
If you know any such requirements,please let me know.
With thanks,
Girija Panigrahi
January 6, 2011 at 3:47 am
HI sir,
I am getting a problem in billing where my customer done enhancement with weigh bridge form that the delivery qty is copied. where as in billing it is taking the order aty please help me in this regard.
July 12, 2011 at 3:49 pm
Girija please provide your email info and your contact phone number
March 2, 2012 at 1:01 am
Please send me your email address and phone number i need support for sap sd
March 12, 2009 at 7:40 pm
If u have any ABAP requirment then pls contact me. I hv exp. 4+ years in abap .
May 20, 2009 at 11:11 am
Hi ,
I am Naresh, i am having strong skills on SAP functional and technical side, with the strong knowledge of SAP workflow and BSP.
I am looking for Support project where i can contribute !
in case of any requirement please fill free to contact me !!
Naresh
91-9971490563
October 3, 2010 at 4:43 pm
Please, help!
I work with SAP R3 – ERP productive. In transaction WF 30 when i try to generate ‘delivery’ (such button translate also as supply, shipping) appears window with mistake “relevant data (records) not found”. What can be wrong with my reservation?
P.S. I try to tranlate program buttons from Russian
December 16, 2010 at 9:54 am
Am having 3yrs of exp on SAP SD and interested to work as remote consultant as part time. If anyone interested can reach me at my mail.
December 17, 2010 at 2:23 pm
Hi Ram,
I may come up against a project in SD/MM that I’m looking for remote support.
Please advice if you can assist.
Email me at – ravimira@gmail.com
November 7, 2011 at 12:47 pm
Hi Ravi,
I am Certified SD consultant .Having 8 yers of experience in SAP SD .I am interested to give repote consulting support.
May 8, 2011 at 1:12 pm
Ram,
Contact me on my e-mail if you are interested in providing remote support for SD.
July 12, 2011 at 3:47 pm
Hi Ram,
If you are a SAP SD consultant with lots of experience please provide your contact info while writing comments..that helps people looking for remote help. I need such info myself.
Anita
desiatpeace@yahoo.com
July 12, 2011 at 3:48 pm
What is your email and contact phone number?
January 21, 2011 at 12:38 pm
can i be a part of the SAP sd if i am already a part of SAP MM
January 21, 2011 at 12:40 pm
how can i be a part of this forum
August 4, 2011 at 8:44 am
really it is excellent forum to interact sap s
August 4, 2011 at 8:46 am
hi anitha this is ram reddy i am fresher but working for supporting project can u help me if i need u in supporting
August 4, 2011 at 8:50 am
hi friends i am working as SAP SD consultant currently i am in supporting project if anybody want interact with me u can with my mail id ramkrv@ymail.com
regards
ram
August 26, 2011 at 5:40 pm
hai friends
this is ram working for 1 supporting if anybody want u can contact with my mail id
ramkrv@ymail.com
February 17, 2012 at 2:42 pm
Hi Anitha,
I am Venkat.Certified SAP SD consultant.Working with MNC.Please let me know such types of requirements.I am interested.
Currently I am working for SD and CS modules.
Thanks
Venkat
vmalluri@gmail.com
9966594811
February 17, 2012 at 3:05 pm
Hi Ravi,
I am Venkat.Certified SAP SD consultant.Working with MNC.Please let me know such types of requirements.I am interested.
Currently I am working for SD and CS modules.
Thanks
Venkat
vmalluri@gmail.com
9966594811
April 19, 2012 at 1:50 am
Hi,
I am new in SAP SD and just landed a Job in a support roll and will be starting next week in FL. Now i definately need the on job support. I am not sure how it will work. For example on per ticket basis, how will it be resolved. Will we ( me & support person) go over it together and i will be explained the process and theory behind it. Also in the beginning i might need help in Unit testing scripts & Func Spec etc.
Please advise what is the procedure and what level of support i should expect and at what cost.